1. What is MehrunFarm?
MehrunFarm is a trusted exporter and supplier of premium Spices, Pulses, and Cereals, delivering high-quality farm products across India and globally. We ensure fresh, organic, and handpicked products straight from farms to your doorstep or business.
2. Do you offer export services?
Yes! We specialize in exporting farm-fresh products to international markets, ensuring top-quality packaging, compliance with export regulations, and timely delivery.
3. Where do you deliver in India?
We provide PAN-India delivery, covering metro cities, tier-2 & tier-3 towns, and even rural locations through our efficient logistics partners.
4. What are the delivery timelines?
For domestic orders, delivery takes 3-5 business days, depending on the location. International shipments are delivered within 7-15 business days based on customs clearance.
5. What products do you offer?
We offer a wide range of farm products, including:
✅ Spices (Red Chilli, Turmeric, Saffron, Cardamom, etc.)
✅ Pulses (Chana Dal, Kabuli Chana, Masoor Dal, Rajma, etc.)
✅ Cereals (Wheat, Rice, Jowar, Barley, Quinoa, etc.)
6. How do you ensure product quality?
Our products undergo strict quality checks, hygienic packaging, and certification compliance (FSSAI, APEDA, etc.) to maintain premium standards.
7. Do you provide bulk supply for businesses?
Yes! We cater to wholesalers, retailers, restaurants, hotels, and exporters with customized bulk packaging and pricing.
8. How can I place an order?
You can place an order through:
📞 Call/WhatsApp – +919860066318
📧 Email – care@mehrunfarm.com
🌐 Website – www.mehrunfarm.com
9. What are your payment options?
We accept UPI, Net Banking, Credit/Debit Cards, and Bank Transfers for domestic orders. For exports, we offer LC (Letter of Credit), TT (Telegraphic Transfer), and PayPal.
10. Do you support Cash on Delivery (COD)?
COD is available only for select pin codes in India for orders below a specified value.
11. What happens if an item is out of stock?
We notify customers immediately and offer a similar replacement option or an updated delivery timeline.
12. Can I return or exchange a product?
We accept returns/replacements only for:
🔹 Damaged products
🔹 Wrong product received
🔹 Quality concerns (Must be reported within 24 hours of delivery)
13. How can I track my order?
Once shipped, you will receive a tracking link via SMS/Email to monitor your shipment in real time.
14. Do you provide customized packaging for exports?
Yes, we offer private labeling, custom branding, and bulk packaging solutions as per client requirements.
15. What are your export compliance standards?
We follow strict FSSAI, APEDA, FDA, ISO, and Organic Certifications for seamless global exports.
16. Do you support organic and pesticide-free products?
Yes! We have a dedicated range of organic, non-GMO, and pesticide-free farm products for health-conscious buyers.
17. What makes MehrunFarm different?
✔ Farm-to-Table Freshness
✔ Certified Export Quality
✔ PAN-India & Global Reach
✔ Competitive Pricing & Bulk Supply
18. How do I return my MehrunFarm packaging bags?
We encourage sustainable practices! If you receive reusable packaging bags, you can return them to our delivery personnel on your next order or send them back through our designated collection points.
19. How do I return items?
If you receive a damaged, incorrect, or poor-quality product, please contact our customer service within 24 hours of delivery. We will arrange for a replacement or refund based on our return policy.
20. Why is my card authorized for more than my order total?
For security purposes, we may temporarily authorize a slightly higher amount to accommodate weight-based pricing variations (for items like pulses and grains). The final charge will reflect the exact amount, and any excess authorization will be refunded within 3-7 business days.
21. Who will select my items?
Our trained sourcing team ensures that only the freshest and highest-quality farm products are selected, maintaining strict quality control before packaging and shipping.
22. Who will deliver my order?
We partner with trusted logistics services and our in-house delivery team to ensure safe, timely, and efficient deliveries across India and international markets.
23. What if all delivery slots are booked?
In case of high demand, the next available delivery slot will be assigned to you. You can check real-time slot availability on our website/app or contact us for urgent requests.
24. I have many more questions for you!
Contact us! We will be there at care@mehrunfarm.com.